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ABOUT US

We are committed to helping individuals & organisations

to the best they can be

OUR START

Launched in 2012 by Mark Honey (Managing Director), Bounce Training draws from over 20 years of learning and development experience to offer fresh, innovative and impactful solutions to clients in the public and private sectors across Europe and The United States. We pride ourselves on building true partnerships with our clients, allowing us to create synergy in our design and delivery.

 

Our promise is that we will hold ourselves accountable to deliver sustainable return on investment whilst elevating internal and external stakeholder experience and value.

COMPANY STRATEGY

We commit to developing professional solutions that harness autonomy and ownership, offering a holistic mix of high energy engagement, intellectual theory, personal investment plans, individual mentoring and real-time practice.

COMPANY VALUES

All of our training and development solutions are underpinned by Emotional Intelligence insight, whilst working closely with the brand values and culture of the clients we work with.

We have worked across the globe, the map below details the countries where we have worked.

ACCREDITATION

  • British Psychology Society
  • Chartered Institute of Personnel and Development
  • Herrmann International HBDI Certified

AWARDS

  • National Business Awards
    • Welsh Employer of the Year
    • National Employer of the Year
  • Customer Service Awards
    • International Sales Trainer of the Year

 

MATTHEW TRAISH  - HEAD OF CUSTOMER SERVICE - uSwitch

“Mark delivered Customer First training to our Customer Service team and had an incredible impact. My personal feedback but also that unilaterally of the team was that it was enormous fun, thought provoking but also it provided us with tools to improve what we did as well as action plans to retain and build on the training. Challenge superbly to help them understand what was getting in the way of success.

 

I would recommend Mark 100% as a trainer, a font of knowledge, a conversationalist and as a thoroughly decent person.”  LinkedIn

TESTIMONIAL